Our Annual Meeting will be held March 2, 2022. Nominations may be made by submitting a petition signed by one percent (1%) of Credit Union members, currently set at 460 members. The election of board members will not be conducted by ballot and there will be no nominations from the floor at the Credit Union's Annual Meeting, when there is only one nominee for each position to be filled. Each nomination by petition must submit a statement of qualifications and biographical data with the petition. Valid nominations received by petition are due to the secretary by January 21, 2022.
Your Feedback Matters As we begin to close out 2021 and welcome a new year, I would like to send the entire San Francisco Federal Credit Union membership a sincere thanks for your loyalty and trust in us through another very difficult year. This is a very busy time of year for everyone, with holiday shopping, travel, decorating, cooking…the to-do list seems endless! But what a joy that we can resume these activities, since many of them were curtailed last year due to COVID-19.
I’m proud of
the fact that, like last year, we continue to provide full service in our branches for those of you who prefer in-person banking, while following all safety protocols. For those who prefer online and mobile banking, this year we launched a new website, with easier navigation, improved reliability and with the highest level of security.
I’d also like to use this forum to publicly thank our dedicated employees who come to work each day eager to assist our members, always with a smile (though it’s hidden under the mask!). One of the things that sets us apart from big banks is our member service and, according to our member surveys, we are doing a good job. You ranked us 9.0 out of 10 on branch and call center services. Thank you!
Through this year, your letters, comments and positive Yelp and Google Business reviews really helped remind us of why we do what we do each and every day. I would like to share some of the reviews we received this year:
“A short time ago I decided to look for a new banking institution as the one I use closed all local branches and reduced staff. After doing a research of products offer by other banks and credit unions in the area, I selected San Francisco Credit Union for my future banking needs. The
selection could have not been better. From the moment I opened the membership to now every staff member I have talked to either in person or by phone has been helpful, resourceful and accommodating to my banking needs.” Dario C. “SFFedCU helped me out last week with a personal loan and [the representative] noticed that my credit card APR was 5.6%, which in my opinion I thought it was pretty good, but she went far beyond the line and lower my CC interest rate to a 3.2% That is totally amazing. She also was able to increase my credit limit… Thank you.” Ramon M. “San Francisco Federal is the sort of company you create a Yelp review account just to leave a review. That's just how amazing these guys are. I had an amazing experience… and will probably belooking into banking with them, as my bank (looking at you Bank of America) which I have years of relationship never gave me such an intimate and personal positive experience.” Bruno B. “LOVE the SF Fed Credit Union. Have had two car loans with them. I just got a personal loan…Easy peasy and I got my $12K in just a few days! Can't recommend getting an account here more.” Beth A. “I've been a member of SFFCU since 2018 for my car financing needs. I trade cars often, and the level of service is constant every time. With the current state of the car industry vehicle chip shortage, supply is limited but demand is high. From the time I initiated an application to loan funding was less than 24
hours. Their timely response was impeccable. [The representatives] went out of their way and put their member first, not the dealer. In a world where dealers always look at their self-interest and not the customers, it's nice to know that you count on SFFedCU to have your back. Oh -- the rates are the best around too :)” Donny M. Thank you for your positive feedback. Your notes and reviews have helped keep our spirits high. On behalf of the entire team here at San Francisco Federal Credit Union, I wish you and yours a very happy and healthy holiday season.
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